Independent Health Insurance Case Study
In 2016, one of the world's leading engineering professional services consulting firms, with more than 500 offices across 40 countries, contacted us in frustration with their current medical insurance coverage in Dubai.
They had been working directly with the same provider for an extended period of time, and consequently they were not getting objective advice on renewal each year. They had trusted that their provider was giving them best advice up to this point, and had faithfully renewed with increases each year.
Naturally, their provider was exclusively interested in retaining business, at any cost to their client…in other words, client and provider interests were misaligned.